Privacy Policy

What personal data we collect and why we collect it

A Bed for the Night Guests

By necessity we need to keep records of people who have been referred to the night shelter.  However we keep that information to a minimum. Rough sleepers come to be homeless for a number of reasons but very often there are addiction factors.  Anyone who has been addicted to a substance for any length of time will very likely have developed health and mental health issues. They sometimes have criminal histories. On that basis we assume that any one guest may well have any of those issues without asking for them to be spelled out. We rely on St Mungos as our “gatekeeper” referrer for the bulk of those who become guests.  Records are kept locked in our office with only lists of names and really vital information such as allergies or medication provided to venues each evening. Reports are made in writing of general overnight matters and any specific incidents which may need “keeping an eye on” from a health and safety point of view. Thus even our volunteers know the bare minimum regarding guests.

*Disclaimer: We would normally only disclose information about guests to a third party in the event that we were asked to do so by the police.


All volunteers complete application forms providing us with basic contact information. It is vital that we have mobile phone numbers wherever possible for emergency contact and email addresses to update with current information.

DBS checks

We reserve the right to DBS check volunteers due to the vulnerable nature of some of our guests and will normally do so for anyone responsible overnight when normally only a couple of volunteers are on duty.


We rely on donor support, so please do sign up for occasional newsletters and updates, although most events will be here on the website.

We also have a Facebook page.

Our GDPR Privacy Statement 2020 is the current version and can be downloaded here.

*Disclaimer: We would only disclose information in the unlikely event that we were asked to disclose information by the police


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We have no reason to share your data with anyone other than the team you are part of. That data will only be name and contact number and in any case you will probably already be known to the rest of your team.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.